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Not sure why everything related to CA seems complicated to me (I make it that way I suppose) so I followed the link to sign up for a new CA ID. So, BB Boy no longer exist. I had to change every thing to get the new CA ID and "Home Talk" access. New ID is Evolution! Maybe I should have made it Revolution!?
Erm...are we obliged to update to this "new" Home Talk of which you speak are are we allowed to bumble along happily with the current version? :confused:
Microsoft caused many headaches for millions with it's XP debacle and quite honestly I don't want to face something similar with CA/HD.
Yes, the current HomeTalk will become a read only archive, at the end of this week(5/16/14).Quote:
are we obliged to update to this "new" Home Talk of which you speak are are we allowed to bumble along happily with the current version?
There are quite a few reasons why we are moving over to a new system, some of them are explained in the post below. One of the bigger reasons is so you can use your Chief login information and Chief ID on all of our Chief Architect web properties. Currently you need a different login for HomeTalk, your Chief Architect Account, Online Support Center, and ChiefTalk/RoomTalk. Once we are finished with this project you will be able to use a single login for everything. We will also be announcing some new web properties soon where your Chief ID will be used.
Another reason is we wanted to move over to a different underlying code base for our user forums. The current HomeTalk is frequently the target of spammers and hackers trying to deface the site. Using our new login system we hope to significantly decrease these occurrences.
http://hometalk.homedesignersoftware...HomeTalk-Forum!
Brian, I opened the link previous, created a new ID as it does not allow me to use the old, so my current thread on this forum will become read only? How do we/can we move a thread to the new CA acct?Quote:
Originally Posted by Brian Beck
Hi Brian , I have signed in too and had to create a new ID as well on the new forum , I used a new email for the new Forum without thinking about it but now can't access my Digital Locker , so just wondering how to correct that now , as like you say I have I think 4 different Chief logins and if they are to be merged , how to get them all to come together.... thanks. Also is it possible to make people put there software version in their signature on the new forum ? we waste a lot of time here with that issue ....
you cant move threads BB but you can copy paste and put a link back to the old forum as well in the thread on the new forum...
M.
:(So now they are going to screw up the format on this forum too. The page does not fit my monitor, and it requires CONSTANTLY moving the bottom scroll bar back and forth and back and forth just to read every sentence! VERY irritating! If I reduce the page size, then you need a magnifier to read the print! Most websites readjust the page to fit the screen when you enlarge that page.
Also, I used to always read the chieftalk forum, and found it to be informative and helpful (even for the lesser HD software). I also really enjoyed seeing the images that were posted. NOW, you can't view the pics unless you are LOGGED-IN. So sad, I don't visit there anymore.
So now they are going to do the same thing here? I always check several times through-out the day, to see if there are new posts or responses, and seeing the images is most necessary to providing any help. I don't plan (being forced) to have to log-in everytime I check this page. I can understand the need to be logged-in to post something.
Perhaps chief architect has never heard that saying "If it ain't broke, don't fix it". I would think they could find another way to ward off spammers without destroying the easy user friendly format of this forum! :(
The best method for doing this would be to create a new thread on the new HomeTalk forum and include a link to thread on the old HomeTalk page.Quote:
Brian, I opened the link previous, created a new ID as it does not allow me to use the old, so my current thread on this forum will become read only? How do we/can we move a thread to the new CA acct?
KBird, we can get your account fixed up for you if you contact our customer service department or submit a ticket in the online support center. Be sure to include all the relevant information about the new and existing accounts in your ticket.Quote:
I used a new email for the new Forum without thinking about it but now can't access my Digital Locker , so just wondering how to correct that now , as like you say I have I think 4 different Chief logins and if they are to be merged , how to get them all to come together.... thanks.
One of the advantages of the new forum is you will be able to use the same logon on Chieftalk as HomeTalk, no need to create separate accounts. Once you are logged into one you are logged into both.Quote:
Also, I used to always read the chieftalk forum, and found it to be informative and helpful (even for the lesser HD software). I also really enjoyed seeing the images that were posted. NOW, you can't view the pics unless you are LOGGED-IN. So sad, I don't visit there anymore.
Ooops I already got a new ID over on Chieftalk when you upgraded that forum a couple of months ago so I am I duplicating things?Quote:
Originally Posted by Brian Beck
should I just change the (both) ID email back to the original email ?
So if we already have a new "handle" on the ChiefTalk forumQuote:
Originally Posted by Brian Beck
how do we use it to create an account on the HomeTalk forum
so they both will be the same?
Resistance is futile. Just wait until I start peppering you with negative Reputation Points. :pQuote:
Originally Posted by JoAnn
I didn't try it but I am assuming our chief ID gets us onto the new Hometalk from what was said here today....
edit yep I see you over there Rich....
Ha! A veritable hornet's nest. Loved your post JoAnn. :)
As we've got until the end of this week before we are consigned to read only I'll carry on until Thursday and then click on the link in the header. I have had far too many problems computer-wise over the past few weeks to get my head around and I don't want to explode my brain with another just yet which, from what I have read on this post, is exactly what might happen if I launch into it today without girding my loins first. :sad:
Yes I think the new Banner Ad for the new forum at the top has screwed up the forums ability to resize automatically on the page , I see it too but have a wide screen 23" monitor so just have to have it almost full width now....
When is all this going to take place?
fri.16th may
Thanks Keith, I thought it was relevant. RIP easy hometalk forum.
Rich... "Engage!"
Mick...lucky for you to have a wide screen monitor!
Right, so now I am trying to follow the orders issued from on high but I am more than confused. What, exactly am I supposed to do? I click on the "sign up" button in the blurb at the head of this page and am taken to Home Talk. I see nothing different apart from a "sign in" and "create account" button (the latter takes you to a CA login page) and when I try to either sign in or create a CA account my login details aren't recognised. :confused:
Same with mine. I tried to use a / in my forum name and it would not recognize it. I had to use a - .
As I get older I begin to realise that it is a trait of programmers to make things as difficult as possible for users. Is this something to do with a supposedly "superior" intellect, or what?
"IF your e-mail address is on record a new password will be sent to you". Yes, it is on record. It is the e-mail address to which you send your newsletters so why am I still waiting for this new password 15 minutes after trying the "forgotten password" button??
Keith_K, it's payback for kicking sand in his face when you were both 14.
Attachment 14681
Whaaaaaah!
Well, I'm giving up trying for today. I have other things to do. Maybe by the time the deadline arrives tomorrow someone will have come along and sorted things out or will have posted step by step instructions on how to proceed when current login details, e-mail addresses and passwords are no longer recognised.
You have too create a new user name at least 6 characters long with a new password,all old accounts will be lost. You can use your old email,if you don't you may lose access to your digital locker like me. Your new ID will work here,at Chieftalk and at the Support website login too.Quote:
Originally Posted by Keith_K
M.
The point is, Mick, that I can't even get to the stage to create anything. I am asked for my e-mail address and password. It rejects them. I ask to be reminded of my password. The silence is deafening.
So, Brian; I am pretty DUMB when it comes to computers, one of the reason I hate change when I get use to something working a certain way. I can't figure out how to add info to my signature, the way I already have it on the soon to be dead-home talk forum. Is there a 600 page ref manual to read up how to maneuver in the NEW Hometalk forum?
Touche' Bob!
@Keith you don't have a password till the new id is created...are you sure you are registering not just logging in? are you trying to use the same password as you use here with the same email address? I cant try it again as it sign me in auto. now if I click on the Banner
@BB Boy see my post on the new forum about adding info to your Sig. Rich has posted some pics on how to do it....
M.
I got there in the end. How much simpler would it all have been if, instead of getting a request for log in details when the "New Home Talk" link is clicked, you got something on the lines of "You need create your new account in order to log in, please" instead of having to read all the tiny print until your find an inconspicuous button tucked away in the top right hand corner of your screen?
Bob, its kind of hard to produce a manualQuote:
Originally Posted by BB boy
when you are making it up as you go along. :)
Yes, they will both be the same. Your Chief Architect account can now be used to access ChiefTalk,Hometalk and your Digital Locker. If you previously downloaded Home Designer from us you already have a Chief Architect account. What you won't have yet unless you had visited Chieftalk is a Chief Architect ID or "handle." The first time you login and access either of the forum sites you will be asked to choose a new Chief Architect ID.Quote:
So if we already have a new "handle" on the ChiefTalk forum how do we use it to create an account on the HomeTalk forum. So they both will be the same?
Keith are your signing in with your Chief Architect account information or your legacy HomeTalk login? One thing this is different between each is that the Chief account users your email and password where as legacy HomeTalk used your username and password. Currently we don't allow the use of the Chief ID when logging in but it is something we are looking into allowing.Quote:
I see nothing different apart from a "sign in" and "create account" button (the latter takes you to a CA login page) and when I try to either sign in or create a CA account my login details aren't recognized.
Kbird, you will not lose access to your Digital Locker. It sounds like you may have created a new account in addition to the previous account you had to access your Digital Locker. If so you can still log into to your Digital Locker using the old email address and password. You can also give us a call and we can get all your information merged into a single account.Quote:
You can use your old email,if you don't you may lose access to your digital locker like me
Bob, in the upper right corner of the page after you have logged in your see your Chief Architect ID with a little down arrow next to it. Click on your name and a fly out will appear, click "My Settings." This will take you to the User CP where you will see a tab on the left for Signature.Quote:
I can't figure out how to add info to my signature, the way I already have it on the soon to be dead-home talk forum.
Sorry for all the confusion we are trying to make this process as smooth as possible while understanding that change can sometimes be difficult. One of the main things we are trying to solve with this change is to dig ourselves out of the hole created by forcing all of you to have so many different logins to access our Chief Architect web properties. In order to accomplish this we had to make the decision to move away from the older technology that is currently running this HomeTalk forum and move over to something new that could support everything we needed. Centralizing the account information will allow to add some exciting new features to our website very soon.
Some new features will be seen in the new Home Designer 2015 products. For example for those you who have used our IPad/IPhone app RoomPlanner you know you can save your plans up to the Chief cloud by using your Chief Architect account information. In HD 2015 you will be able to log into that cloud account from within your Home Designer desktop application and import those plans into Home Designer and edit them as if they were normal plans created in Home Designer. One more example in 2015 is the dreaded "emergency transfer password" has been removed. You can now just log into your Chief Architect account from anywhere using your desktop or mobile device and deactivate your license.
Thanks,
One would hope that that you'll be removing that dreaded emergency transfer nonsense from all versions of your software. Period. As mentioned on the suggestions forum through no fault of my own I have only one chance left and, failing any clarity on the matter from CA, suspect that once I have used it up I will be stuffed if anything goes wrong again after that and will probably be expected to pay again for the software. Doesn't seem quite fair to me.Quote:
Originally Posted by Brian Beck