Inability to Print or Export Images - Come out as Black
With my Home Designer 8.0, I had absolutely no problems printing jpeg images of rooms. Ever since I installed 9.0, however, every image I have tried to save now prints out as pitch black. Further, I went back some of my 8.0 files and I can no longer print those out, either. What's going on?
I am using Windows Vista and Internet Explorer 8. I didn't have this problem prior to installing 9.0 and am getting extremely frustrated.
The problem is neither a video card nor ram issue. We tried to export/print pictures on both of our computers and no matter what format we attempted to save in it was exactly the same result - a pitch black screen.
Christina
Transfering 3D perspective to layout file
I am trying to send the 3D perspective to a layout file and the image that comes up on the layout file is just a black area. No rendering is appearing.
I even try to print the rendering as a stand alone print and it prints out as the same black area.
Any thoughts would be appreciated.
---RaD
Home Designer Pro 2012