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  1. #1
    Join Date
    Feb 2004
    Posts
    692
    Currently we offer classroom training in many locations for Chief Architect. We can also offer you a customized training session via the internet for Home Designer Pro. You would be speaking on the phone to a certified Chief Architect trainer and could customize your training for the specific problems you are having or we could create a custom training session for you. We do not currently offer classroom training for Home Designer.

    I noticed you mentioned several software problems but I do not see any information on what these issues are. If you do have software issues to report with the product you can send reports to beta@homedesignersoftware.com and we will file them or you can contact technical support and we can file them. We also take numerous feature requests each day and file those in our database.

    Although the software is easy to use and has a lot of features, the complexity of these features can take a while to learn. Like any good tool, practice and training will hone your skills and you will find, over time, that you will be able to more easily create your plans. The manual roof tools in the Pro version can take some time to learn. However, we have found that with the right training and some practice that drawing manual roof planes can be much faster than trying to find the correct roof settings for your walls and using the automatic roof generation tools.

    If you are interested in learning how to use the product more effectively please feel free to contact me. You can send me email at dan@homedesignersoftware.com or you can call our support line and ask for me. If I am available I will be happy to take your call and discuss any issues you are having with the product.
    Dan Park
    Customer Support Manager
    Chief Architect, Inc

 

 

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