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  1. #1
    Join Date
    Nov 2008
    Posts
    4

    Question Inability to Print or Export Images - Come out as Black

    With my Home Designer 8.0, I had absolutely no problems printing jpeg images of rooms. Ever since I installed 9.0, however, every image I have tried to save now prints out as pitch black. Further, I went back some of my 8.0 files and I can no longer print those out, either. What's going on?

    I am using Windows Vista and Internet Explorer 8. I didn't have this problem prior to installing 9.0 and am getting extremely frustrated.

    The problem is neither a video card nor ram issue. We tried to export/print pictures on both of our computers and no matter what format we attempted to save in it was exactly the same result - a pitch black screen.

    Christina

 

 

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