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07-26-2012, 11:11 AM #1Registered User
- Join Date
- May 2012
- Posts
- 1
preview shows a bunch of black and purple
Some how while playing with the Print options I lost my regular view. The preview shows a bunch of black and purple and I can't see the plan? Even the Doll House View is now all thick black lines. Not sure how I did this or how to undo it?
Home Designer Pro 2012
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07-26-2012, 11:26 AM #2
the problems you describe don't sound familiar with any of the pre define view styles they have available in Home Designer produts. Could you attach a screen shot of the problem?
My first guess? sounds like a display problem updating the video card drivers sometimes helps.
I'd compare your system specs with the system requirements. http://www.homedesignersoftware.com/products/system-requirements.html
What version of the software do you have?Lamina
Pro 2014
Pro 2012
Architectural 9
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07-27-2012, 06:45 AM #3
I can't think of any print setting that would do what you've described, so I second Lamina's suggestion that a screenshot or two of what you're seeing would be helpful.
Keeping your video card drivers up to date is also always a good idea.
As for Lew's suggestion to contact Support, it might be helpful if he'd actually told you how to do that , so just in case you need it . . .
Article Number 550: How do I attach my files to send to Technical Support using the Online Support Center?Kat >^..^<
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Home Designer Architectural 10
AHD 8
Deluxe 7