Error executing query: database disk image is malformed

[erikamari]

When I open the program the following error comes up:

.\source\LibraryDatabase.cpp(2717): Error #272032175
"Error executing query: database disk image is malformed No result has been
generated."
7/25/2011 4:55:12 PM
Build: 10.4.3.5

I can't download any library item and is driving me crazy.

[Katalyst777]

Check out this reply from a Chief employee from over on ChiefTalk regarding this error.

A system crash while the library database is being updated can in very rare cases corrupt the library. Most crashes will not corrupt the library, it's a timing thing, the system has to crash at the exact right moment to cause the failure.

The support team will likely ask you to rename the Database Libraries folder with chief closed and relaunch. That restores the original library.

From there you have two courses.

1) restore the database from your backup.

or

2) re-download.

Option 1 is the recommended solution. If you don't have a backup use option 2 and then make a backup up periodically as you download new libraries.

You definitely should get the system crash taken care of.

http://www.chieftalk.com/showthread....251#post380251

Contact the company's Technical Support directly if you have any questions.

[erikamari]

Had to rename database library and reinstall the bonus contents.

[ckamanao]

Every time I start the program on my laptop I get this window "pop-up"

'database disk image is malformed'
Its Details contain:
.\source\LibraryTreeControl.cpp(612): Error #272032175
"database disk image is malformed"
9/1/2012 10:46:15 AM
Build: 10.4.3.5


I also do not have any access to my 'library' of the Home Architect program. I have no idea how to fix this problem. I have already removed the program from my computer and have reinstalled it from the website. I still have the same problems.

What can I do to fix this?

[David J. Potter]

What can I do to fix this?

Call Chief Architect/Home Designer Tech Support if Kat's earlier reply does not help.

DJP