Where can I find my Emergency Transfer Number

[barthmv]

I had the same problem when my hard drive gave out and had to re-do my whole computer. I had to contact chief architech and explain what happened and they gave me a new transfer number. They did say it was only good for one transfer. I don't understand why we have to go through this. We own the software and should not have to jump through hoops to keep it active. Crashes happen all the time, hard drives stop working or a number of other things can happen to make it necessary to reinstall software. But the only way to solve your problem is to contact them. good luck.

Barthmv