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01-16-2014, 07:21 AM #1Registered User
- Join Date
- May 2008
- Posts
- 8
Cannot upload attachments (JPG files)
I followed the instructions for uploading images. When I get to the dialog "File Upload Manager" and I browse to my picture and click upload. It just sits there spinning. The file is 92k so it meets the required under 100k. Please help me with uploading attachments.
Mr-SkiTerry Szymanski (AF Retired)
Home Designer Pro 2014 Build 15.2.1.3x32
Home Designer Architectural 2012 Build 11.3.1.6x32
Intel i7
8gb RAM
GeForce GTX 550 Ti
Windows 7 Ultimate x64 SP1
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01-16-2014, 11:01 AM #2
Sorry you are having a difficulty. Try a different browser than your default browser (I keep MSIE, Chrome and Firefox on my PC so when one fails to function properly, one of the others does).
No reason I can think of that would explain not being able to do such a simple task.
DJP
David Jefferson Potter
Chief Architect® Teacher, Tutor, Draftsman, Author of "Basic Manual Roof Editing" and Problem Solver
Chief Premier 7-16, Home Designer 7-2014 All Titles
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Office Phone:512-518-3161
Main E mail: david@djpdesigns.net
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01-16-2014, 12:57 PM #3Registered User
- Join Date
- May 2008
- Posts
- 8
Thanks that worked. I had to install firefox to upload the pictures.
Terry Szymanski (AF Retired)
Home Designer Pro 2014 Build 15.2.1.3x32
Home Designer Architectural 2012 Build 11.3.1.6x32
Intel i7
8gb RAM
GeForce GTX 550 Ti
Windows 7 Ultimate x64 SP1
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01-16-2014, 09:26 PM #4
Hi Ho Terry, I don't know if the HomeTalk and ChiefTalk forums are hosted on the same server (I suspect that they are). I had the same problem trying to upload files in the ChiefTalk forum the other day and got the following response from the tech support people. I my case I just tried again the next day and everything was working fine.
"Hello Rich,
Thank you for using the ChiefTalk Contact Us Form. Please accept our apologies for the frustration - our user forum has been unusually busy recently and this increase in activity has resulted in some issues uploading files. We are working on a solution and apologize again for the inconvenience.
Sincerely, Anne Smith
Technical Support Analyst"