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Thread: Install on another computer
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03-08-2014, 01:02 PM #1Registered User
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- Mar 2014
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Install on another computer
My laptop died. I have purchased a new HP. If my old laptop is dead how can I uninstall program when I can't get on the old one? I want to put it on my new laptop.
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03-08-2014, 03:22 PM #2
I suppose you purchased it as a download? (Otherwise you could just reinstall it from your CDROM or DVD), if you purchased a download, your ONLY recourse is to Chief Architect Inc Customer Support, they are open Monday-Friday, Pacific Office Hours during the day.
They would be able to verify your ownership of a license and help you reload the software.
DJP
David Jefferson Potter
Chief Architect® Teacher, Tutor, Draftsman, Author of "Basic Manual Roof Editing" and Problem Solver
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03-08-2014, 10:01 PM #3Registered User
- Join Date
- Nov 2008
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- 185
if you know your digitallocker (download) password you can download it again but you'll need the emergency password to re-register it ,if you dont have that you'll have to wait till monday as David said to get one from them.
M.Mick
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