New Home Talk

[Brian Beck]

So if we already have a new "handle" on the ChiefTalk forum how do we use it to create an account on the HomeTalk forum. So they both will be the same?

Yes, they will both be the same. Your Chief Architect account can now be used to access ChiefTalk,Hometalk and your Digital Locker. If you previously downloaded Home Designer from us you already have a Chief Architect account. What you won't have yet unless you had visited Chieftalk is a Chief Architect ID or "handle." The first time you login and access either of the forum sites you will be asked to choose a new Chief Architect ID.

I see nothing different apart from a "sign in" and "create account" button (the latter takes you to a CA login page) and when I try to either sign in or create a CA account my login details aren't recognized.

Keith are your signing in with your Chief Architect account information or your legacy HomeTalk login? One thing this is different between each is that the Chief account users your email and password where as legacy HomeTalk used your username and password. Currently we don't allow the use of the Chief ID when logging in but it is something we are looking into allowing.

You can use your old email,if you don't you may lose access to your digital locker like me

Kbird, you will not lose access to your Digital Locker. It sounds like you may have created a new account in addition to the previous account you had to access your Digital Locker. If so you can still log into to your Digital Locker using the old email address and password. You can also give us a call and we can get all your information merged into a single account.

I can't figure out how to add info to my signature, the way I already have it on the soon to be dead-home talk forum.

Bob, in the upper right corner of the page after you have logged in your see your Chief Architect ID with a little down arrow next to it. Click on your name and a fly out will appear, click "My Settings." This will take you to the User CP where you will see a tab on the left for Signature.


Sorry for all the confusion we are trying to make this process as smooth as possible while understanding that change can sometimes be difficult. One of the main things we are trying to solve with this change is to dig ourselves out of the hole created by forcing all of you to have so many different logins to access our Chief Architect web properties. In order to accomplish this we had to make the decision to move away from the older technology that is currently running this HomeTalk forum and move over to something new that could support everything we needed. Centralizing the account information will allow to add some exciting new features to our website very soon.

Some new features will be seen in the new Home Designer 2015 products. For example for those you who have used our IPad/IPhone app RoomPlanner you know you can save your plans up to the Chief cloud by using your Chief Architect account information. In HD 2015 you will be able to log into that cloud account from within your Home Designer desktop application and import those plans into Home Designer and edit them as if they were normal plans created in Home Designer. One more example in 2015 is the dreaded "emergency transfer password" has been removed. You can now just log into your Chief Architect account from anywhere using your desktop or mobile device and deactivate your license.

Thanks,

[Keith_K]

One more example in 2015 is the dreaded "emergency transfer password" has been removed.

One would hope that that you'll be removing that dreaded emergency transfer nonsense from all versions of your software. Period. As mentioned on the suggestions forum through no fault of my own I have only one chance left and, failing any clarity on the matter from CA, suspect that once I have used it up I will be stuffed if anything goes wrong again after that and will probably be expected to pay again for the software. Doesn't seem quite fair to me.