Image rendering issues - pink around plants in vector views

[Leanne]

Seeing pink around your images in Vector camera views means that your video card is not properly handling the transparency information contained in the image file.

Nine times out of ten, when we see this display issue reported, it is caused by either running on an older, unsupported operating system, or is caused by an old video card which either does not support OpenGL rendering, or it is simply is using an outdated driver. Most often, updating to the latest available video card driver, which can be done for free on most video card manufacturer websites, resolves the issue.

In those remaining few cases that we come across where updating the video card driver does not fix the display problem, in Home Designer Pro version 7, we would recommend selecting the Edit menu, going to Preferences, selecting the main heading of Appearance and in the Double Buffer Drawing section, place a check mark beside Elevations and Vector Views and click OK to apply the changes. Then take a new Vector camera view and generally, the view will display correctly.