Picture Painter Download

We purchased the picture painter on line and tried to download it. The size of the download may not upload on my computer. We purchased the option of downloading as often as needed but we need your help to show us how. Can we put the software on different computer with a different address?

Since a separate company handles the downloads, they aren't processed directly through BHG but found a thread on here that has the contact info - http://hometalk.homedesignersoftware...ead.php?t=6576