Main floor has hard wood stuck in lingo. I can not select or delete this erro.

[junior36]

Attached s jpeg view. For some reason I have some hardwood coming through on the main floor that should not be there. I have lowered all of the floors so that it is visible from the kitchen looking towards the entry. Could someone please help me delete this. It does not show up on any plans or on any material lists or defaults. Thanks Jeff

[David J. Potter]

Welcome to the Forum!

Important posts/threads you should read:

Welcome New Users

How to get good answers

How to attach pictures

Need to know what software you are using and ideally either a lot more data or a copy of your plan to inspect.


DJP

[Katalyst777]

This sounds like more a technical issue probably best sent in to the company's actual support folks.

http://support.homedesignersoftware.com/

[junior36]

Thanks David,

I've tried attaching the file with no luck. I will email it directly to you if you don't mind having a look at it.

I'm using HomeDesigner Suite 14.

Jeff

[Leanne]

At your earliest possible convenience, please send the file in to Technical Support directly via our free online Support Center, and we would be happy to assist you.

The link as provided by another individual earlier is this thread is:
http://support.homedesignersoftware.com/

Thank you.