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  1. #2
    Join Date
    Feb 2004
    Posts
    692

    Posting Guidelines

    A couple of guidelines for posting that will help make this forum easier for others and help you get better answers.

    Search First: Many questions are asked multiple times. Try the search function first - if you don't find it right away go ahead and ask the question.

    Thread Title: Try to describe in a short sentence what you are asking. This will help others browsing the forum to quickly deduce what the post is about. Avoid titles like "help", "roof", "deck", etc.

    Program and Version: Always include the software name and version when you ask a question. For example: Suite 6.0 or Home Designer 6.0, Landscape and Deck Designer 7.0 etc. This will allow others to more accurately answer questions for your version.

    Using Pictures: If appropriate, attach a picture showing the problem. This can help others more quickly understand the problem. See this thread for instructions on how to attach pictures: http://hometalk.homedesignersoftware...read.php?t=376

    Post Your Question Only Once: There is no need to post the same question multiple times in an effort to get an answer faster. People visit the forum frequently so questions are usually answered fairly quickly. If you don't get an answer to your question after a few days, then you can always add a reply to your post to bring it back to the top of the list.

    Don't "Hijack" Other People's Threads: If you have a new question that is not related to the original question, then post a new thread with a new title. This will make it easier for people to answer your specific question and do searches for questions later.

    Try the Help Database: The Chief Architect Technical Support Database also has answers to many support issues. You can find the database here: http://www.homedesignersoftware.com/.../database.html

    When All Else Fails: Contact Chief Architect Technical Support. You can find more information about contacting technical support here: http://www.homedesignersoftware.com/support/
    Dan Park
    Customer Support Manager
    Chief Architect, Inc

 

 

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