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04-08-2014, 01:21 PM #5
At your earliest possible convenience, please send the file in to Technical Support directly via our free online Support Center, and we would be happy to assist you.
The link as provided by another individual earlier is this thread is:
http://support.homedesignersoftware.com/
Thank you.Chief Architect® Technical Support Analyst
www.homedesignersoftware.com
Contact Support
Home Designer Support: (208)292-3375
Available Monday-Friday, between the hours of 6:00AM-5:00PM Pacific Standard Time.